FAQ

FAQ – Company

What do you do?
Appliance Handyman is an appliance repair company which specializes in the repairs of all major appliances such as: refrigerators, dishwashers, freezers, ovens, stoves, ranges, dryers, washing machines and more. Contact us for effective services, quick diagnosis and quality customer service.

Where are you located?
We’ll come to you, anywhere in London and the surrounding area, as well as the Greater Toronto Area.

Are your technicians full-time employees with background checks or contractors?
Our technicians are fully licenced, effectively rained professionals with years of experience in the appliance repair industry. We guarantee safe, effective service and back up all repairs and replacements with a complete warranty.

Is my appliance worth repairing?
In almost all cases it’s going to be far more budget-friendly to repair your appliance instead of replacing it completely. Most issues with appliances can be fixed inexpensively, and effectively, guaranteeing a long lifespan for your appliance. This means that a repair is a better investment than a replacement.
In the eventuality that your appliance is beyond our help, we can help match you with the best option for a replacement. We will ensure that we try our absolute best to provide with long-lasting repairs, no matter the condition your appliance is in. However, there are cases even we cannot salvage. In this case, we will always be up-front and honest with you about the state your appliance is in.

Can you help me remove an old appliance?
We can absolutely connect you with a proper appliance removal service, or provide this service ourselves.

What’s your most commonly encountered problem?
Good question. Before we agree to a service call we will always tell you to check whether your appliance is definitely plugged in. The most commonly encountered problem with appliances is your power cord coming unplugged as a result of vibration or movement.


FAQ – Technical

Refrigerator Repair and Maintenance Questions

How do I keep my refrigerator clean?
We recommend using baking soda to keep mild odours out of your fridge, and regularly wiping the walls and shelves. You can purchase a variety of products intended to reduce odours from foot items.

What temperature should I keep my refrigerator temperature at?
Most manufacturers recommend you keep your fridge between 3 and 5 degrees Celsius, depending on your needs.

How often should I clean the coils on the back of my fridge?
If your home accumulates a lot of dust, or you have pets such as dogs or cats, it’s recommended that you vacuum your refrigerator coils every 3 months to prevent cooling and cycling issues. Otherwise, vacuum every half a year.

What can I do to fix my refrigerator without calling a technician?
Take a look at our Refrigerator Repair page for some common fridge problems and troubleshooting tips. We always recommend that you consult with a professional prior to attempting any DIY repairs, to ensure your safety and prevent future problems with your refrigerator.

Freezer Repair and Maintenance Questions

What temperature should my freezer be set to?
Most manufacturers recommend setting your freezer at or below -18 degrees Celsius for optimal results, long lifespan and proper food freezing.

How do I defrost my freezer?
Simply take out the contents and ensure they are prevented from spoiling. If there is a lot of ice buildup within the freezer, you may want to place towels around the edges of the door in case of leakage. Turn off the freezer and open the doors. Let it stand until completely defrosted, then wipe dry.

Oven and Stove Repair and Maintenance

What can I do to clean my oven?
Your oven may be a self-cleaning model or not. A self-cleaning oven should clean itself while in use. By turning it on for the recommended period of time, the oven will burn away any residue and food waste.
A non-self-cleaning oven will need to be cleaned manually. Purchase an oven cleaner and use it according to the instructions provided by the manufacturer.

Can I use oven cleaner in a self-cleaning oven?
Never use oven cleaner with a self-cleaning oven, as it may ruin the oven’s ability to self-clean.

Dishwasher Repair and Maintenance Questions

How do I ensure that my dishwasher properly sanitizes my dishes?
If you have a newer model, you will be able to manually adjust the temperature of the water used in washes, or select the specific wash cycle based on the sanitation requirements. For proper sanitation, ensure that your water is at least 55 degrees Celsius.

What can I do to prevent my dishes from getting damaged?
Check your owner’s manual for the types of detergent intended to be used by your dishwasher. If your dishwasher is damaging your silverware and dishes, you may want to change your detergent.
Another solution is to put fewer items in your washer, and to ensure that items will not move during the wash cycle. Place dishes neatly, and arrange them in a way that will not cause likely falls.

Why do my dishes come out cloudy or spotty?
Check the temperature of your water, and ensure that you are using rinse aid and the correct amount of dish soap.
Dryer and Washing Machine Repair and Maintenance Questions

Why do my clothes smell?
Never leave your clothes in the washer after a wash, and ensure that you are not closing your washer door after use, as this causes bacteria to build up within the drum.

Why is my dryer moist?
Your dryer’s vent or vent hose might be twisted behind your dryer, causing moisture to leave the drum improperly. Check the vent before calling a technician.